Privacy Policy

Introduction
Red Flag Awareness ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (redflagawareness.co.uk) or interact with us in other ways.

We process your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We ensure that your data is processed securely, lawfully, and transparently, and we will only retain your data for as long as necessary to fulfil the purposes for which it was collected.

Information We Collect
Information You Provide to Us
We may collect personal information that you voluntarily provide to us when you:

Register on our website
Subscribe to our newsletter
Complete contact forms
Participate in surveys or events
Correspond with us by email, phone, or other means

This information may include:

Name and contact details (email address, phone number, postal address)
Professional information (job title, organization)
Payment information (for services or products purchased)
Any other information you choose to provide

Information We Collect Automatically
When you visit our website, we may automatically collect certain information about your device and usage patterns. This may include:

IP address
Browser type and version
Operating system
Referring website
Pages visited and time spent
Links clicked
Location data

Other usage statistics
We collect this information using cookies and similar technologies. For more information, please see our Cookie Policy section below.

How We Use Your Information
We use your personal information for the following purposes:

To provide and maintain our services
To process and complete transactions
To send administrative information, such as updates or changes to our terms, conditions, and policies
To respond to your comments, questions, and requests
To send you marketing communications (with your consent)
To improve our website and services
To analyze usage patterns and conduct research
To comply with legal obligations
To protect our rights and prevent fraud

Legal Basis for Processing
We process your personal information based on one or more of the following legal grounds:

Your consent
Performance of a contract with you
Compliance with a legal obligation
Our legitimate interests (such as improving our services, preventing fraud, or direct marketing), provided these interests do not override your fundamental rights and freedoms

Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and whether we can achieve those purposes through other means.

Disclosure of Your Information
We may share your personal information with:

Service providers who perform services on our behalf (such as hosting providers, payment processors, and analytics services)
Professional advisers (such as lawyers, accountants, and insurers)

Regulatory authorities, law enforcement agencies, or other third parties when required by law or to protect our rights
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

Data Security
We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know.

Your Rights
Under the UK Data Protection Act 2018 and UK GDPR, you have the right to:

Access your personal information
Rectify inaccurate personal information
Erase your personal information in certain circumstances
Restrict or object to our processing of your personal information
Data portability (to receive your data in a structured, commonly used format)
Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us using the details provided below.

Cookie Policy
Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic.

What are cookies?
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Types of cookies we use
Essential cookies: Necessary for the website to function properly.
Analytical/performance cookies: Allow us to recognize and count visitors and see how they move around our website.
Functionality cookies: Enable the website to provide enhanced functionality and personalization.
Targeting cookies: Record your visit to our website, the pages you visit, and the links you follow.
Managing cookies
Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser. To understand these settings, the following links may be helpful:

Children's Privacy
Our website is not directed to children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 16, we will take steps to delete such information as soon as possible.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

International Data Transfers
We are based in the United Kingdom, and your personal information may be processed in the UK and in other countries where our service providers are located. These countries may have different data protection laws than your country of residence. We ensure appropriate safeguards are in place to protect your information when transferred internationally.

Contact Us
If you have questions about this Privacy Policy or our data practices, or if you would like to exercise your data protection rights, please contact us:

Email: info@redflagawareness.co.uk

Complaints
If you have a complaint about our use of your personal information, please contact us first. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

Last Updated: 24th March 2025, 12:25pm.